Frequently Asked Questions

Yes, you can still use Heights. You can choose to instruct us straight away and set the date for your marketing to start as the day your current agreement comes to an end. You could also instruct us as an additional agent, subject to the terms of your existing agency agreement.

You can arrange a valuation with one of our local agents by giving us a call at 01252 926630 or sending an email to info@heightsea.co.uk. Alternatively, you can provide your contact details via the contact page form and we’ll get back to you.

Understanding the value of your property is the crucial first step in any successful sale as it helps you determine the fair market value of your property. Our expert team is dedicated to ensuring that you are confident and well-equipped to make informed decisions about selling your home. This information guides you in setting a competitive asking price.

Yes. Your mortgage lender needs to give you permission before you can let your property, and they may impose special conditions. If you are buying a property with the intention of letting it out, you may be able to obtain a buy to let mortgage.

That depends on how you choose to Let. We offer a comprehensive service including professional advice and support from a Local Property Expert who will visit your property and do everything to get your property live to the market. We offer a range of comprehensive lettings packages.

If your rental property is presented at its best and priced to suit the prevailing market then it should take no more than a month to let it.

On average, we have been renting out the property in 2 weeks.

As the landlord, you will be responsible for ensuring that your property, including its fixtures and fittings, is in a good state of repair. Repairs that are the landlord’s responsibility are billed by the contractor and paid when the next rent is received.

Of course, if the repair is the result of neglect on the part of the tenant, then the invoice will be directed to him/her. We will be happy to discuss your individual maintenance requirements prior to the commencement of the tenancy.

Most of our properties are let for an initial fixed period of six months, although sometimes it suits both landlords and tenants for this to be 12 months or longer. After the fixed period the tenancy will go into monthly rolling contract by default.

The majority of tenancies ‘run on’ after this initial fixed period until ended by either party given relevant notice; for landlords, this period is two months and for the tenant it is one month.

The tenant is responsible for the council tax (unless you decide to include this in the rent) but this needs to be clearly stated in the tenancy agreement. If the property is standing empty, it is the landlord’s responsibility to pay.

Usually the tenant, though this should be stated in the tenancy agreement. However, if the landlord furnishes the property with a TV, they would be expected to pay the licence.

The Right to Rent scheme, which helps to make sure that people renting property in the UK have a legal right to be here, was rolled out across England in February 2016. At Your Move we’ve been doing this as part of our referencing process for many years, but if a landlord carries out their own checks they will now need to get an acceptable proof of residency or risk a fine. If we don’t currently handle tenant checks for you, we’d be very happy to discuss how we can help you with this.

Monday – Friday: 9am to 5:30pm. But one of our team is always on standby for emergency calls on Lettings.